Hi everyone I just wanted share how bummed I was tonight when I got my package from Z1. Well I ordered a Z1 ECU and a Greddy Profec B SPEC 2 on 28 september and I finaly got my package from FEDEX. I had been so geeked up that as soon as I got home and fixed my daughter some dinner. I proceded to check out my new toys. Evey thing was going good until I got to unpacking the boost controller. Well I almost threw up when I realized the controller was missing out of the Greddy box. I even looked at the warranty card and how it said it was only good in japan without noticing the controller was missing. After I checked to make sure everything else was there I looked at the GReddy box and realized there was no factory seal. I dont know that there is supposed to be one though. The worse part is I live in California and Z1 was closed by the time I got home. I did send them an Email explaining the situation . I am also going to call them first thing in the morning. In the meantime I figure I should call FedEx to make them aware of the situation. I hope this can get resolved tommorow so I dont have to call my credit card company to have the charge disputed. If any one has had a similar problem with Z1 please email me. Also if anyone has any good advice on what else I should do please let me know.
Im sure that Z1 will take care of me and I cant wait to share with everyone the awesome customer service that I anticipate them giving me.
Rudy
Follow Ups
Z1motorsports order WTF - rgonzales3935522:23:12 10/06/09
23:19:44 10/06/09
